- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Excellent communication with customer, honest service department. I will definitely use them in the future.Mike Vincent, 11/17/2021
The guys at Weirton tire did a great job for me. Needed my car aligned due to seeing abnormal wear on my front tires after a tire rotation. When they put it on the rack and checked the alignment they said everything was in spec... And called me out to look. After a few moments of conversation and looking at the wear pattern we decided to dial in the toe to a tighter spec than the manufacturer recommend. After doing this the handeling came to life while driving home, it was immediately obvious. It's a 2021 Mazda 3 turbo, so it always handled well, but after getting the alignment dialed in its 100% better. Sharper turn in and an eger ness in the corners that I didn't expect. Most shops, included the dealership would have just said it's in spec and sent me on my way. But the guys took the time to talk to me and get me what I wanted. A+!Mike L (MVL), 11/11/2021
Kind respectful funny down to earth and seemingly honesty people from the front desk to the hands on mechanical staff. I can't complain that's for sure! I'd definitely go back for work being done on my vehicle.Jessica Biondillo, 11/07/2021
Great service, fast result. Very friendly and speedy, front desk "Kim" very helpful and knowledgeable. Ty you Weirton Tire!Christine Rutter, 11/01/2021
Great friendly people been going there for years and never had any problems with their work great placeEric Wilson, 09/21/2021
Very helpful and friendly and reasonable pricesHarry Habermam, 08/27/2021